Global Spare Parts Search
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Frequently asked questions
App & Onboarding
In which languages is the SPARETECH app available?
SPARETECH is available in 14 languages, including English, German, French, Italian, Spanish, Polish, Chinese, with more languages coming soon. This enables a smooth global roll-out and helps to overcome language barriers with plants from other countries.
How does the SPARETECH onboarding process work?
From kickoff to go-live, the SPARETECH Customer Success Team guides you and your team through every step with proactive support and proven best practices so your success starts long before you use the app. The software also includes built-in onboarding features such as an in-app Help Center and step-by-step tutorials in multilingual languages that users can revisit anytime. This ensures that teams across regions and languages can adopt the software smoothly. To complement this, SPARETECH offers optional in-person or virtual training sessions, ensuring a confident, seamless rollout from day one.
Can I map the master data of several plants in the SPARETECH app?
Yes, this is explicitly recommended. Storing data for multiple plants in the SPARETECH app allows you to know exactly where a material is located. This enables you to determine if ordering is necessary or if it makes more sense to obtain the part from a neighboring plant.
Learn more in our customer story with Yanfeng: Cross-location spare parts management.
Are parts prices and delivery times displayed in the app?
No, prices and delivery times are currently not displayed in the SPARETECH app. The app is not a sales platform and does not earn anything from transactions. However, it provides a detailed overview of where you can alternatively order the desired part, with a link to the respective webshop.
Can I buy my spare parts directly via SPARETECH?
In the SPARETECH app, a link to the corresponding webshop is displayed. You can order the part through the link provided in our partners' and distributors' webshops.
How do you handle spare parts that are becoming obsolete?
In the SPARETECH app, you receive a permanent overview of all your discontinued parts. Within the overview, you can see which parts are already discontinued and what their respective successors look like. This information helps optimize your obsolescence management proactively.
Learn more about how to optimize your obsolescence management with SPARETECH.
Integration
Does SPARETECH replace my SAP/ERP system?
No, SPARETECH does not replace ERP systems and has no intention of doing so. Our solution works as a filter before the spare parts data enters your ERP system. The SPARETECH app ensures that only error-free information is imported into the ERP system. In addition, it cleans and enriches data that already present in the ERP system with original manufacturer information.
Do I need an ERP system to use it?
It is not mandatory to use an ERP system for master data management. You can use the SPARETECH app to manage your master data. However, please note that SPARETECH is not an ERP system and does not generate material numbers. It is recommended to use an ERP system for inventory and order management.
Does the SPARETECH app work with all ERP systems?
Yes, as long as your ERP system allows exporting master data records with all essential information, such as material number, item number, manufacturer designation, etc.
Find more information in our blog articles: Data exchange possibilities between SPARETECH and ERP systems and Relevant fields in the ERP system.
How does the data exchange work?
The transfer of master data to the SPARETECH app can be done either through a data exchange format or a direct interface.
Find more information in our blog article: Data exchange possibilities between SPARETECH and ERP systems.
In what rhythm does data exchange occur?
You can choose freely. Data exchange can occur hourly, daily or weekly, depending on your preferences.
Can SPARETECH integrate with SAP S/4HANA?
Yes, SPARETECH integrates seamlessly with SAP S/4HANA through secure interfaces, enabling automated data transfer and real-time synchronization for material master data.
💡 Learn more about SAP S/4HANA integration in our detailed blog post.
Security & Compliance
Is my data securely protected at SPARETECH?
Yes. SPARETECH follows strict security and compliance standards to protect your data at every step. For full details on our security measures, certifications, and compliance practices, please visit: SPARETECH Security & Compliance
How secure is SPARETECH?
SPARETECH employs a robust, multi-layered security approach to safeguard customer data and ensure system reliability. We operate under strict standards, including ISO 27001 and SOC 2 certifications, and ensure GDPR compliance for data privacy. All data is hosted in secure, certified data centers, and encrypted during transfer and storage. For full details on our security measures and certifications, visit SPARETECH Security & Compliance.
Is SPARETECH GDPR-compliant?
Yes. SPARETECH fully complies with GDPR and other strict data protection standards to safeguard customer information. For detailed information on our compliance and security practices, visit SPARETECH Security & Compliance.
Pricing
How much will SPARETECH cost me?
SPARETECH enables you to significantly reduce your inventory and storage costs, procurement costs, as well as manual effort and downtime costs. Our pricing model is tailored to your business size and scope of use, ensuring that your actual savings exceed the annual cost of the SPARETECH software by a multiple.
Benefit from our software by having accurate part information, internal transparency, and market visibility. Your investment in spare parts data quality is the guarantee for immediate and long-term savings.
Are there any setup and implementation fees with SPARETECH?
No, there are no setup or implementation fees with SPARETECH. Pricing is fully transparent with no hidden costs, what you see is what you pay. SPARETECH’s implementation process is designed for efficiency and ease, supported by our Customer Success Team to accelerate time to value and maximize the benefits of the software.
How do I know what my savings potential with SPARETECH will be?
After our initial demo, we will analyze your master data for free and provide a detailed value quantification report. This report clearly outlines your potential savings, including cost reduction opportunities and efficiency gains, so you can see the impact SPARETECH can deliver. In the meantime, you can also visit our website to learn more about how we drive business impact and what our customers have achieved.
Can I test the app free of charge?
Yes. After our initial demo, we will analyze your master data for free and quantify your potential savings. Afterwards, you will receive a free test account, which you can use with your own spare parts data.
Company Overview
What is SPARETECH and what does it do?
SPARETECH is an enterprise MRO software that enables maintenance and procurement teams in manufacturing to reliably reduce spend and optimize inventory by sourcing spare parts inside or outside their production network and stop buying parts they already have.
To achieve our vision of the zero-waste industrial sharing economy, SPARETECH leverages the industry’s largest spare part catalog and proprietary matching technology to provide AI-powered recommendations for daily decision-making.
What is SPARETECH’s background? / What is the history of SPARETECH?
SPARETECH was founded in 2018 in Stuttgart, Germany, and has since expanded with offices in Munich, Berlin, and the US. The company emerged from the diverse industrial experience of its founders, Dr. Lukas Biedermann and Martin Weber, spanning automotive, aerospace, and other manufacturing sectors. Their expertise, combined with Biedermann’s widely recognized dissertation on supply chain resilience (downloaded over 50,000 times), highlighted the urgent need for better spare parts management. Today, SPARETECH serves global customers and is used by factories in 70 countries.
What is an MRO (Maintenance, Repair, and Operations) software?
MRO (Maintenance, Repair and Operations) software is a digital solution designed to manage the spare parts, data, and workflows that keep industrial operations running smoothly.
For more information, please visit: MRO Software: What to look for (and why it matters)
What are the benefits of MRO softwares?
Modern MRO software delivers real business impact by reducing inventory, preventing downtime, and lowering spend. It helps companies standardize spare parts data, eliminate duplicates and obsolete items, and optimize sourcing decisions—freeing up capital and improving operational efficiency.
Key benefits of MRO softwares:
- Reduce inventory & free up capital: Identify duplicates and obsolete parts, optimize BOMs, and improve stock turnover.
- Prevent downtime through data optimization: Consolidate and standardize part information for faster maintenance and proactive obsolescence management.
- Lower spend with smarter sourcing: Access verified manufacturer and supplier data to avoid overpaying, spot pricing anomalies, and reduce rogue purchases.
What ROI can you expect from MRO softwares?
A good MRO software delivers measurable savings by reducing inventory, preventing downtime, and lowering procurement costs. With SPARETECH, manufacturers typically achieve significant ROI through improved data accuracy, supplier transparency, and cross-plant collaboration.
Industry benchmarks:
- 21% reduction in inventory by eliminating duplicates and obsolete parts
- 45% lower downtime risk through accurate, standardized data
- 7% savings on procurement costs via smarter sourcing and bundling
- 57% less manual effort thanks to automated workflows
For more insights, see our industry report or business impact overview.
How does SPARETECH help manufacturers optimize MRO (Maintenance, Repair, and Operations)?
SPARETECH helps maintenance and procurement teams in manufacturing to reliably reduce spend and optimize inventory by sourcing spare parts inside or outside their production network and stop buying parts they already have.
Leveraging the industry’s largest spare part catalog and proprietary matching technology, SPARETECH provides AI-powered recommendations for daily decision-making.
Which industries does SPARETECH serve?
SPARETECH serves manufacturing companies across multiple sectors, such as automotive, electronics and equipment manufacturing, pharmaceuticals, food and beverage, industrial machinery and engineering, aerospace and more.
Customer success: Find out how companies like Nestlé and Bosch optimize spare parts management with SPARETECH by visiting our case study page.
Who are SPARETECH’s customers?
SPARETECH works with leading global manufacturers across industries such as automotive, food & beverage, chemicals, and industrial machinery. Our customers include companies like Porsche, Bosch, VW, Nestlé, WEPA, ElringKlinger and many others.
Visit our our case study page to see how they use SPARETECH.
Product Overview
Is SPARETECH cloud-based, on-premises, or hybrid?
SPARETECH is a 100% cloud-base. It is a software as a service SaaS (SaaS), designed for secure global collaboration.
What are the key features of SPARETECH software?
The SPARETECH offering includes:
- Global Spare Parts Search that allows users to quickly find parts in their material master and in SPARETECH global catalog, using any information they have.
- Automated BOM Check that shorten spare parts list processing time and avoid duplicates by identifying the parts you already have, and create new materials with original material data.
- Data Lifecycle Management that help users deduplicate, enrich records with original manufacturer information and proactively manage discontinuations.
- Digital Workflow that help users create, update, and optimize material data through customized processes and AI-enhanced recommendations.
What makes SPARETECH different from other MRO softwares?
SPARETECH offers a global spare parts catalog featuring over 40 million original manufacturer part data entries. Each part is assigned a unique ID, giving you a single source of truth across your entire spare parts landscape. Using proprietary matching technology and advanced AI techniques, SPARETECH accurately matches customer data to this catalog, delivering precise spare parts identification and actionable insights.
Additionally, by connecting all stakeholders in the spare parts ecosystem, SPARETECH enables data sharing, collaboration, and network-driven value through shared visibility and intelligence.
Contact our team to explore how these advantages apply to your business.
What AI technologies does SPARETECH use? How is SPARETECH using AI in its software?
SPARETECH combines proprietary AI models built for industrial spare parts with advanced matching algorithms, forming an expert system that has been developed and refined over years. With accuracy-first approach, we use AI to eliminate errors, ensures duplicate detection, obsolete part identification and accurate data enrichment, so customers can fully trust their MRO data.
SPARETECH also applies generative AI strategically in controlled processes where creativity adds value without risking accuracy, while our global catalog provides the foundation for precise, reliable results.
Discover the details: Visit our blog post on how SPARETECH uses AI.
How does SPARETECH automate BOM checks (spare part lists check)?
SPARETECH instantly analyzes your spare parts lists, compares them with your material master data and our global catalog, and identifies what you already have. It also detects new materials and enriches them with verified data, ready for creation or export.
This process shortens validation time by over 50%, enables you to reliably check spare parts availability, uncover original part manufacturers and find the best supplier for your needs.
Find out more about SPARETECH’s Automated BOM Check here.
Where does SPARETECH get your spare parts information from?
We obtain spare parts information from selected original manufacturers and suppliers. The original manufacturer source serves as the single source of truth, ensuring the best possible data quality.
How often is the SPARETECH catalog updated?
SPARETECH continuously updates and expands its global spare parts catalog by working directly with original manufacturers and suppliers to ensure data comprehensive coverage and reliability. This includes original manufacturer details, technical attributes, and obsolescence status, with alternatives flagged whenever available, so you always have access to the most current and accurate data.
MRO Data Management
What is spare parts data cleansing? How can you cleanse material master data?
Data cleansing is the process of identifying and correcting errors and inconsistencies to create clean, reliable master data.
SPARETECH enables this data cleansing process by providing insights and AI-powered suggestions, helping to eliminate spare parts duplicates, update obsolete parts and find available successors, standardize and enrich spare parts records with original manufacturer details, classifications, and missing attributes. Then, maintenance and procurement teams can seamlessly integrate the refined information directly into your ERP system, boosting operational efficiency.
By continuously monitoring and updating data, SPARETECH ensures high-quality, actionable spare parts information that drives smarter decisions and operational efficiency. This goes beyond a one-time cleanse by supporting ongoing data lifecycle management.
Does SPARETECH identify and remove duplicate parts in our master data?
Yes. SPARETECH accurately detects duplicates by analyzing multiple attributes available in your spare parts data - not just material numbers, but also manufacturer names, PO texts, and other key details. The software then provides clear, easy-to-understand suggestions so your team can confidently decide which material number to retain.
In addition, SPARETECH offers a live duplicate check that proactively flags potential duplicates in real time during new material creation, keeping your data clean and reliable at all times.
How does SPARETECH help with spare parts obsolescence management?
SPARETECH flags obsolete spare parts in your material master using information sourced directly from original manufacturers and suppliers, helping you stay ahead of obsolescence and avoid unplanned downtime. It also suggests available parts successors with technical specifications for compatibility checks and provides supplier options, saving your procurement team days of research.
How does SPARETECH help with data standardization and governance across global plants?
SPARETECH ensures global data standardization through the Digital Workflow solution. It is an error-proof process for material creation and management, features built-in live duplicate checks, AI-powered standardization, and the ability to seamlessly import 100% accurate original manufacturer data into your ERP system. This guarantees consistent data naming, formatting, and structure across all locations. The result is one part, one reference across your entire global production network, as successfully implemented by companies like Nestlé.
Does SPARETECH help with master data classification?
Yes. SPARETECH supports data classification using the ECLASS standard, which ensures structured, globally recognized categorization of spare parts. This classification improves searchability, compliance, and interoperability across systems, making spare parts management more efficient and reliable.
How many of my data records are identified by the SPARETECH app and enriched with original manufacturer information?
This depends on several factors, including the completeness and data quality of your master data, as well as the utilization of the SPARETECH database. You can determine this through our free master data analysis. Our team will analyze your master data for free, providing information on data quality, matching rate, and more. If your important manufacturers/suppliers are not included in the SPARETECH database, our partner management team will work to include them.
Contact our team and get your master data analyzed for free.
Is it still possible to optimize the data, even when we have some very old spare parts for our machines?
In case of a collaboration between your company and SPARETECH, we include missing manufacturers in our database. You can see whether the old parts of your machines are in our database and how they can be enriched with original manufacturer information through a free master data analysis.
SPARETECH’s database may not include all the manufacturers that are relevant to ours. How does SPARETECH address this?
In a free analysis of your master data, we determine which spare parts from which manufacturers we can identify. Manufacturers relevant to you but not available in our database are contacted by our Partner Management team for collaboration. Our database grows daily as we add new partners.
MRO Inventory Optimization
How can SPARETECH help manufacturers optimize MRO inventory level?
SPARETECH reduces excess stock and prevents stockouts by creating complete, error-free transparency across spare parts data. The software identifies duplicates, discontinued items, and shared parts across plants using advanced semantic data management, big data and automated data processing. It also shows parts availability across your production network and alternative sourcing options, enabling data-driven stocking decisions based on actual demand. This ensures the right part is available in the right place at the right time while sustainably lowering inventory and procurement costs.
Does SPARETECH provide real-time visibility into spare parts inventory across multiple sites?
Yes, SPARETECH provides complete visibility into spare parts inventory across all your sites and locations. You can instantly see parts availability and storage locations throughout your entire organization from a unified view on SPARETECH app, enabling you to make informed decisions about part transfers, identify excess inventory, and avoid unnecessary purchases.
See how WEPA gained transparency across multiple sites with SPARETECH here.
How does cross-site inventory visibility help reduce overall spare parts costs?
Cross-site spare parts visibility helps you eliminate duplicate purchases and optimizing stock levels organization-wide. When you can see what's available at other locations, you avoid ordering new parts unnecessarily and can transfer existing inventory instead. This also helps identify excess stock for redistribution, reduces emergency shipping costs, and minimizes capital tied up in redundant inventory.
Learn more in our customer story with Yanfeng: Cross-location spare parts management.
MRO Sourcing Optimization
How does SPARETECH help manufacturers reduce MRO spend?
SPARETECH helps you reduce MRO spend by creating a unified, transparent view of spare parts availability and supplier information across your entire production network.
It eliminates duplicates and discontinued items while enriching your data with details from the original spare parts manufacturer, consolidating everything into one single source of truth. Additionally, you can check where to source needed parts within and outside of your company and compare procurement options side by side.
These insights empower teams to identify shared parts across plants, bundle purchases, consolidate suppliers, and negotiate better prices, ultimately avoiding redundant purchases, preventing last-minute orders, and reducing storage costs for sustainable long-term savings.
How does SPARETECH make spare parts sourcing more efficient?
SPARETECH makes sourcing more efficient by giving instant access to more than 40 millions verified spare parts and 15,000 original manufacturers, suppliers, distributors in one centralized catalog. Procurement teams in manufacturing can immediately see available suppliers, compatible parts, and alternative sourcing options within or outside their company, removing the need for manual catalog searches. This accelerates procurement workflows and ensures every purchase is based on accurate, current data.
Are parts prices and delivery times displayed in the app?
No, prices and delivery times are currently not displayed in the SPARETECH app. The app is not a sales platform and does not earn anything from transactions. However, it provides a detailed overview of where you can alternatively order the desired part, with a link to the respective webshop.
Do you have any further questions? Contact us now!
Begin your MRO excellence journey.