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All the answers to your questions as partner

Frequently asked questions

Integration & Value

What is in for us to be partners of SPARETECH?
Our solution offers a single point of contact for customers, enabling them to reach you in a straightforward manner. Information is processed directly and immediately through integration with the customer's ERP system, reducing the need for manual effort and technical clarification of customer orders. This increases efficiency and customer satisfaction through the transparency you gain about your parts portfolio.
Will SPARETECH cover the ordering process in the future? SPARETECH will not change the ordering process. The existing process between you and your customer will remain the same, so you will continue to have direct contact with your customer. SPARETECH ensures that your data is complete and up to date in the customers' ERP system.
Is SPARETECH selling our products?

SPARETECH does not sell your products; we are not resellers. Our role is to ensure that the correct data reaches your customers' ERP systems and material masters.
How does our product data get into the customer's ERP system?

Once we have entered your product data into the SPARETECH database, our customers will be able to find your products using the SPARETECH Search. Suppose a customer has products from your catalog in their ERP system or in one of their parts lists. In that case, the SPARETECH matching algorithm will recognize this and offer the customer the opportunity to enrich their ERP data with your original and correct product data. Furthermore, customers can submit data-filling suggestions based on your product information directly into their ERP system when creating new materials.

Learn more on our partners page.

 

Data

We already deliver the data to our customers; why should we deliver the data now a second or third time?

Our experience has shown that your customers have many suppliers to manage, and the volume of information from these suppliers is overwhelming. By partnering with SPARETECH, you can ensure that the data is seamlessly integrated into the ERP system, eliminating the need for customers to enter it manually.
How often do we need to update the data in the SPARETECH Database?

The frequency of updates depends on your product portfolio. If there are frequent changes, such as the release of new products or the discontinuation of old products, it is advisable to perform updates frequently.

How do you handle data privacy?

By sending your data, we enter into a usage agreement. This agreement safeguards you and includes a commitment that we will not distribute your product data in a modified or incorrect form. This guarantees that customers receive your data as it was initially specified.

Pricing

How much does SPARETECH cost?

SPARETECH is free for you as a Partner. You must only provide us with a spare parts catalog (via Excel or BMEcat).

We are hiring!

Become part of the network

We will be happy to answer your questions and show you how to get the most out of your product data with SPARETECH.

Become a partner