We are the reason why our customers love us
The Customer Success Management Team is on the front line of our success. We set our customers up for success.
We ensure that our customers are successful.
We ensure that our customers' requests are processed on time and with great care. Proximity to our customers makes us an important source of product improvements - we regularly initiate optimizations and improvements to our product and business processes. We want to inspire our customers and ensure high satisfaction with our Customer Success Management by providing exceptional service around our products.
We support the customer and each other as a team.
After acquiring a new customer, our team is responsible for guiding them through the onboarding process to ensure we take our customers' spare parts management to the next level. Our daily tasks include BOM checks, material master cleansing and optimization, and app configurations. As you can see, no two days are the same at our company.
“Working at SPARETECH allows me to find innovative solutions to customer challenges. We ensure an orchestrated experience for customers, setting them up for success from the very beginning.”
"Being faced with new challenges every day means growing and improving every day. Experiencing all this in a great team where you are supported and can rely on cohesion makes it all the more fun."
“I am fascinated by SPARETECH's business idea. Combined with the great team, I am convinced we will have a great impact on the industry. I'm happy to be a part of this journey!”
