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Industry report

The MRO strategy gap: The overlooked lever for margin growth

Discover the four gaps in MRO strategy facing manufacturers today, and get the insights you need to strategically manage MRO, increase efficiency, improve free cash flow, and unlock measurable value across operations and procurement.

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Our research highlights four strategic gaps in maintenance, repair, and operations (MRO) and spare parts management facing the manufacturing industry today:

  • The inventory spend gap: Spare parts inventories are growing annually, yet stockouts of critical parts persist.
  • Working capital gap: Working capital is increasingly tied up, even though one in five parts will remain unused over the next five years.
  • Strategic gap: While MRO optimization improves operating margins, it remains a low strategic priority for most manufacturing executives.
  • MRO software gap: Although MRO software offers measurable benefits, including measurable inventory optimization, spend reduction, and efficiency gains, its adoption remains limited.

This report sheds light on these disconnects and brings clarity to the often-overlooked but high-impact area of spare parts management in MRO.

Drawing on real-world data from 300 manufacturing executives, it quantifies where the biggest inefficiencies and opportunities lie in the industry.

The goal is clear: to equip manufacturing executives with the insights they need to strategically manage MRO, increase efficiency, improve free cash flow, and unlock measurable value across operations and indirect procurement.